Current Families

Online School Support for Our Families

When a child enrolls at PA Distance, they become a member of our school family, where we do everything we can to support each and every student. The relationship we have with our students, parents, and guardians is paramount, and so is the online school support we provide. On the front lines of this effort is our Community Engagement Team, comprised of a variety of individuals who each bring something different to the table.

Community Engagement

The Community Engagement Team for our cyber charter school in PA provides families with a variety of resources and works as a liaison between each household and their local community. For example, our Community Engagement Team can provide guidance and local resources for:

  • Crisis & Emergencies

  • Disaster Assistance

  • Food Resources

  • Unemployment

  • Impact of Online Education on Parents

  • Mental Health & Well-Being

Parent Orientation Sessions

Choosing a cyber school in Pennsylvania can be both thrilling and challenging; however, deciding that cyber school is the right fit for your child can greatly enrich their educational experience and offer exceptional resources for effective learning. To provide the most comprehensive information possible, the Community Engagement Team hosts virtual Parent Orientation Sessions for the parents and guardians of prospective students and/or enrolled students. These in-depth orientations are designed to educate parents about daily life at PA Distance online school, the benefits of cyber school, and how to best support their students while learning in a new online environment.

Some information covered in these sessions includes:
Parent/Student Portal: Infinite Campus, checking grades, time management, organization, attendance, communication and our core technology.

Technical Support

PA Distance Learning has a dedicated Technology Department that works hard to provide responsive assistance to students and their families for any technology-related questions and issues they might encounter, including:

  • Chromebook performance issues

  • Printer set-up and malfunctions

  • Hardware & accessory issues

Student Assistance Program

There may be times when you just don’t know how to help your child. That’s okay; someone else may know how to help. When extra help is needed, knowing how and where to find help can be overwhelming. In Pennsylvania, every middle and high school and some elementary schools have a Student Assistance Program (SAP). Our SAP team, made up of school and community agency staff, is available to help you access school and community services.